The Customer Service & Information Center has been designated as a Passport Acceptance Agency by the U.S. Passport Agency, which means that we are authorized to accept and process the applications, before forwarding them to the Passport Agency for issuance of passports.
U.S. passports are only issued to U.S. citizens or nationals. Each person must personally appear in the Customer Service & Information Center to apply for his or her own passport. * Children under sixteen must appear in person along with both parents.
Passport Hours: When you have completed your application, and assembled all required documents, please call for an appointment: 860-647-5235.
Complete the application but do not sign it; must be signed in the presence of the Passport Acceptance Agent at the Customer Service & Information Center.
Certified Birth certificate with raised seal (birth certificate must be from town where you were born, not from hospital, and not Record of Birth), or Naturalization Papers. Long forms which list the parents' names are mandatory for all applicants. Adults who have an undamaged passport, and do not qualify to renew by mail, may use their passport book as proof of citizenship instead of the Birth Certficate.
- Driver's License or other form of State or Government issued photo Identification (work badges, and check cashing cards are not acceptable).
- One passport photo - 2" X 2", official passport photos only. Passport photo service is available in the Town Clerk's office. The cost of the photo is $10.00.
Passport fees. Separate check or money order required for each passport.
$110.00 check or money order (no cash; no starter checks) for ages 16 and older payable to "U.S. Dept of State"
$80.00 check or money order (no cash; no starter checks) for children under 16 years of age made payable to "U.S. Dept of State"
$25.00 processing fee payable to "Town of Manchester" by cash, check, debit, MC, or VISA.
Passport cards are also available for an additional fee. Please visit travel.state.gov for additional information.
Expediting available for an extra $60.00 per application, check or money order (no cash) made payable to "U.S. Dept of State". Expedited Passport processing takes 3 weeks.
*FOR CHILDREN UNDER 16 YEARS OF AGE - Children and both parents need to be present. Parents need to sign application in front of Acceptance Agent. Both parents must provide proper identification.
Children 16 years of age and older - bring any photo identifcation, and one parent must be present with their photo identification.
ROUTINE PROCESSING OF PASSPORTS TAKES 6 WEEKS FROM APPLICATION DATE. ONCE THE APPLICATION LEAVES THE CUSTOMER SERVICE & INFORMATION CENTER, THERE IS NOTHING THAT OUR STAFF CAN DO TO EXPEDITE THE APPLICATIONS. IF THERE ARE ANY QUESTIONS REGARDING THE STATUS OF AN APPLICATION, YOU SHOULD CALL: 1-877-487-2778 or visit travel.state.gov.